Welcome to Ophelia Piers. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.


1. General Use

By using this website, you confirm that:

  • You are at least 18 years old or have parental consent
  • You will not use our products for illegal or unauthorized purposes
  • All information you provide is accurate and up to date

We reserve the right to refuse service to anyone at any time.


2. Product Information

We specialize in High Heel shoes and strive to ensure all product descriptions, images, and pricing are accurate.

However:

  • Colors may vary slightly due to screen settings
  • Product availability may change without notice
  • We reserve the right to modify or discontinue products at any time

3. Pricing & Payments

All prices are listed in USD unless otherwise stated.

We accept secure payments through trusted third-party providers. By purchasing, you agree that:

  • You are authorized to use the payment method
  • All billing information provided is accurate

We reserve the right to cancel orders suspected of fraud.


4. Orders & Acceptance

Once you place an order:

  • You will receive an order confirmation email
  • This does not guarantee acceptance of the order

We reserve the right to:

  • Cancel or limit quantities
  • Refuse orders that appear suspicious or violate our policies

5. Shipping & Delivery

Shipping times are estimates and may vary due to:

  • Carrier delays
  • Customs processing (for international orders)
  • External factors beyond our control

Please refer to our Shipping Policy for full details.


6. Returns & Refunds

All returns and refunds are governed by our Refund and Returns Policy.

By placing an order, you agree to those terms.


7. Intellectual Property

All content on this website—including:

  • Images
  • Text
  • Logos
  • Design

is the property of Ophelia Piers and may not be used without permission.


8. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Delays beyond our control
  • Losses caused by misuse of our products

All products are used at the customer’s own discretion.


9. Privacy

Your personal information is handled according to our Privacy Policy.


10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept those changes.


11. Contact Information

For any questions regarding these terms:
📧 customerservice@opheliapiers.com